| Foremost, remember that your hand held is a computer and being
so is much more complicated and sensitive than a calculator |
| |
| Hand
helds can cost into the thousands of dollars and should be treated
accordingly |
| |
| By
taking proper care in the usage, storage and charging of your unit - you ensure
a long, trouble free life span |
| |
Charging your hand held's batteries may seem trivial but you
should note certain guidelines:
- Before charging your
unit, please ensure you have rechargeable batteries in the unit (not
alkaline)
- Charging alkaline
batteries can cause the batteries to explode and melt the circuit boards in the
unit. This of course is NOT covered by maintenance!
- Charging time for a
unit should be 10-12 hours. Rechargeable batteries have a charge memory, in that
they will actually lose their ability to hold a charge properly if over
charged
|
To clean the
exterior of your unit
- Wipe the exterior
with a soft, clean cloth, dampened with alcohol
- Never try to clean
the interior of the unit ( send it in for cleaning)
|
Never try to
open and make any repairs on your unit
- Any type of repair
(cosmetic or hardware) work for your unit should be performed by our
technicians.
- It is very possible
that our technicians can resolve your problem over the phone, however, if not
then we will issue you an RA # for sending the unit in for service
- Always call and
obtain an RA# (return authorization number) before sending your unit in for
service
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